Core Align Smart Glasses FAQs

🛍️ What is Core Align?

Core Align is an online store focused on smart technology, innovative gadgets, wearable technology, and modern everyday products. We carefully select products designed to bring convenience, connectivity, and useful technology into your daily life. 🚀

🤖 What are AI Smart Glasses?

AI Smart Glasses are wearable smart glasses designed to combine camera functionality, Bluetooth connectivity, audio features, and AI-supported features in a convenient hands-free design.

📸 Can the Smart Glasses take photos and videos?

Yes. The smart glasses feature a built-in camera that allows you to capture photos and videos hands-free. 📸

🎧 Can I listen to music with the Smart Glasses?

Yes. The glasses support Bluetooth audio, allowing you to enjoy music and other audio content from a compatible device. 🎵

📞 Can I make phone calls?

Yes. The Bluetooth functionality allows the smart glasses to be used for compatible hands-free calling. 📱

🌍 Do the Smart Glasses support AI translation?

The glasses support AI translation features when used with compatible software, devices, or services. Translation functionality may depend on the application, smartphone, internet connection, and software compatibility.

📱 Are the Smart Glasses compatible with my phone?

Compatibility can depend on your smartphone, operating system, Bluetooth version, and the software required for specific features. We recommend checking the product information before purchasing.

🔋 How long does the battery last?

The smart glasses include a 270 mAh rechargeable battery. Actual battery life can vary depending on usage, including camera recording, Bluetooth audio, calls, and other features.

💧 Are the Smart Glasses waterproof?

The product is designed with water-resistant features, but water resistance does not mean the glasses are suitable for swimming, submersion, or heavy water exposure. We recommend keeping the device away from situations where significant water exposure may occur.

📦 What comes with the Smart Glasses?

Your package includes:

🤓 AI Smart Glasses
🕶️ Sunglasses lens pair
🔌 Charging cable
📖 Instruction manual

🚚 How long does shipping take?

Shipping time depends on your destination, shipping method, product availability, and other factors. You will receive tracking information when available.

📍 Can I track my order?

Yes. Once tracking information becomes available, it may be provided through your order information or email.

🔄 Can I return my order?

Eligible products may be returned according to the Core Align Return Policy. Please contact us before sending any product back so we can provide the appropriate instructions.

❌ Can I cancel my order?

You can request cancellation before your order enters the fulfillment or shipping process. Once an order has been processed or shipped, cancellation may no longer be possible.

🛠️ What if my Smart Glasses arrive damaged or don't work?

Please contact Core Align within 7 days of delivery if your product arrives damaged, defective, or does not function properly.

For technical issues, we may ask for photos or a short video showing the problem so we can properly assess your request.

💰 How are refunds processed?

Once a refund is approved, it will normally be issued to your original payment method. The time required for the funds to appear depends on your bank or payment provider.

📧 How can I contact Core Align?

If you have questions about a product, order, shipping, return, or refund, contact Core Align Customer Support and include your order number whenever possible. 💙